Terms

Who these terms are with

PocketMika is operated by [TO CONFIRM: legal entity name, or “Enock Lubega, operating as PocketMika” if not incorporated] in Montreal, Quebec, Canada (“we”, “us”). By joining the early-access list or using the service, you agree to these terms.

Where things stand today

The assistant has not shipped. Today you can join a list, which costs nothing and commits you to nothing. If a pilot place opens we will write to you, and you will be free to say no.

What the service is

Mika runs on a Windows PC. When the person using it presses a button, Mika looks at what is on screen and explains it in plain language — what a message says, whether an email looks like a scam, where to find something. A short summary is then sent to the family member who set it up, on the terms described in our privacy policy.

What it deliberately cannot do

Mika has no ability to act on the computer. It cannot move or spend money, type or read out a password, install or remove software, send an email or a reply, delete a file, or accept terms on anyone’s behalf. These are not restrictions we promise to observe; the capability does not exist in the software. Nothing on screen can talk Mika into acquiring it.

What it is not

Mika is not a medical, legal, financial, or tax adviser and does not replace one. It is not an emergency service, a security product, an antivirus, or a guarantee against fraud. It can reduce the chance that someone falls for a scam. It cannot prevent one.

Mika will sometimes be wrong. This is early technology and we are not going to pretend otherwise. Treat what Mika says as a helpful second opinion, not as fact, and check anything that involves money, health, or a decision that cannot be undone.

Who may use it

You must be 18 or older to set Mika up and to hold the subscription. Install it only on a computer you own or have permission to administer, and only with the knowledge of the person who uses it. Setting Mika up on someone’s computer without telling them is a misuse of this product, and it is the one use we will end an account over.

What it costs

• $29 per month, per household, once the pilot opens.
• Pilot families get the first three months at half price.
• Nothing is charged while you are on the early-access list.
• Nothing is charged without you entering a payment method yourself.
• You can cancel at any time, in one click, and it takes effect at the end of the period you have paid for.
• The person using the computer never sees a bill.
• Two callbacks from a real person are included each month.

[TO CONFIRM before billing starts: refund policy, notice period for price changes, tax handling, and the payment processor’s own terms. Quebec consumer-protection law also regulates how contracts of successive performance are cancelled — this section needs review before a single card is charged.]

Turning it off

The person using the computer can turn Mika off completely, at any time, without asking anyone. It is their computer. We will tell you that it happened, and we will not tell you what they were doing.

Fair use

Do not use Mika to:

• Monitor an adult who has not been told about it.
• Break the law, or help someone else do so.
• Attack, overload, reverse-engineer, or probe the service.
• Resell it or pass it off as your own.

Availability

This is a pilot run by a very small team. The service may be interrupted, changed, or withdrawn. We will give you as much notice as we reasonably can, and if we withdraw it entirely we will refund whatever you have paid for time you have not had.

Warranties and liability

The service is provided as it is. To the extent the law allows, we do not give implied warranties of merchantability or fitness for a particular purpose, and our total liability to you is limited to what you have paid us in the twelve months before the claim.

Some of that cannot be excluded against a consumer, and we are not trying to. Nothing here limits liability for fraud, for personal injury caused by negligence, or for anything else the law does not permit us to limit. If a court finds part of this section unenforceable, the rest still applies. [TO CONFIRM: reviewed against Quebec’s Consumer Protection Act.]

Ending the agreement

You can stop at any time by cancelling and uninstalling. We may end an account that breaches these terms — in practice, that means using Mika to monitor someone who has not been told. We will tell you why.

Changes to these terms

If we change these terms in a way that affects you, we will email you before it takes effect. If you do not agree, cancel and we will refund the unused part of what you paid.

Governing law

These terms are governed by the laws of Quebec and the federal laws of Canada that apply there. If your consumer-protection rights give you the right to bring a claim where you live, this does not take that away.

Talking to a person

If something here does not sit right with you, email hello@pocketmika.com before you escalate anything. A person reads it.